Safety is our top concern and with COVID-19 still affecting so much of our everyday lives, it is also impacting our couples. We want to ensure everyone that all of us at Arpeggio Wedding Entertainment are here for you through any changes and adjustments you need to make with your wedding plans or if you need more time to make upcoming scheduled payments. Please get in touch with us so we can work together to figure out a solution.
To our prospective couples book early!
COVID-19 has completely changed the timeline of when couples book their entertainment service, and our 2023/2024 wedding season is booking up quickly! We encourage you to reach out sooner rather than later about your upcoming wedding.
To Our Booked Couples:
Please remember that throughout your wedding planning process you have unlimited access to Debbie, your DJ, and the client planning portal. Feel free to call or text us anytime with any questions about your wedding at 401-769-1325.
Here are the most common questions we have received with answers to help you in planning your wedding day.
What if we want to postpone our wedding?
If you are looking to postpone your wedding, please check with your venue first to find out their policy. Let us know what dates you are considering; we will check our availability and can also help coordinate with your other vendors.
Is there a fee or any restrictions to postpone our wedding?
Yes, there will be a $150 admin fee to move your wedding. All previous payments will be applied to your new wedding date, and we will adjust your payment schedule accordingly. The admin fee covers credit card processing fees, administrative overhead, documentation, preparation, and other management of your wedding.
What if our DJ isn’t available on the new wedding date?
We have several DJs within the company; therefore, we should be able to accommodate all postponements.
What if we choose to cancel?
Our 20-year policy of crediting payments in place of refunds remains in effect to support our team of professionals. 100% of your payments will be credited towards a future event. There is no time limit on using your credit. Your credit is also transferrable to another individual or couple and can be used with us or our sister company WRIK Entertainment for any wedding, private or corporate event. Whether your wedding day goes as planned or on a different day, we are looking forward to celebrating with you!
What if our DJ cannot perform at our wedding due to COVID or exposure to COVID?
We have several DJs within the company; therefore, we should be able to accommodate any changes in staffing. If we cannot accommodate from within Arpeggio, we will find a suitable replacement through our network of relationships with fellow DJs in the area. While we always send a two-person team to our weddings, worst case scenario we can perform with just one person.
Will the price increase if we move our wedding day?
We will honor the contract price and packages and you will only be charged the $150 admin fee to move your date. Event minimums of $2,500 must still be met for the following dates:
2023 Dates: Saturdays 5/20/23 to 10/28/23 and Sundays 5/28/23, 7/2/23, 9/3/23 & 10/2/23
2024 Dates: Saturdays 5/25/24 to 11/2/24 and Sundays 5/26/24, 9/1/24 & 10/13/24
2025 Dates: Saturdays 5/24/25 to 11/1/25 and Sundays 5/25/25, 8/31/25 & 10/12/25
Should we still make our scheduled payments?
If you are in a position where you can make your scheduled payments, please continue to do so. If not, please let us know and we will work on a flexible payment schedule.
We look forward to seeing you on the dance floor soon!
As of 4/6/2023
Photo by Til Death Photo